Smarter, Simpler Text Messaging
Made for All

A: SMS text message credits are available for purchase in-app. Click settings in the right-hand corner of the app and visit subscription settings to enter a payment method and select a monthly or annual subscription plan.

A: Every 160 characters count as 1 credit. A messsage with 320 characters would count as 2 credits. For example: A 320 character message sent to 10 contacts would cost 20 credits.

A: When your text message credit balance equals 0, you will be prompted in-app to upgrade to a new subscription level. We will also notify you in-app if sending a message to a group will exceed your current message credit limit.

A: SnapDesk only charges for outbound messages. All inbound messages to your SnapDesk account are free.

A: No, SnapDesk allows you to add and import as many contacts as you like. The only feature we meter are your monthly text message credits.

A: Unused message credits gained from a monthly subscription do no roll-over to the next month.

A: Not yet. MMS picture messages are coming soon.

A: No, you can log in to your SnapDesk account from any device with a web browser (phone, tablet, PC). You can enjoy the same experience across all of your devices.

A: Not yet! But you can forward calls placed to your SnapDesk number to any phone number of your choosing, including your existing landline.

A: To view or change your SnapDesk phone number, click account settings in the upper right-hand corner. Then click on Phone Number Settings. Here you'll find your SnapDesk phone number, message credit count and call forwarding settings.

A: Every month you are automatically given a credit allowance based on your subscription. If you need more credits, simply upgrade to a larger plan with more monthly credits.

A: SnapDesk only services customers in the United States and Canada.