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Text Messaging Solutions for Medical Offices and Private Practices

Delight your patients with timely text messages

medical service text messaging

Patients Need Text Messaging - Here's Why


of text messages get read vs. 30% of email


Of patients keep notifications on for text messages


Of patients prefer texting for appointment reminders and scheduling

Communication tools for Medical Teams

SnapDesk makes it easy for medical teams to communicate with patients both individually and at scale with group texting without reply-all. Many patients prefer texting when it comes to appointment reminders, follow-up notices and updates.

instead of leaving another voicemail or worrying about whether or not Jane remembered to reply to your patient, select a local 10-digit text messaging phone number, and start sending text messages as a team

Use SnapDesk for patient inquiries, appointment reminders, scheduling, invoice collection, notifications, updates and more

Group Texting without Reply All

Keep all replies separate while texting groups of patients.

1 Group Texting without Reply All
2 Text Enabled 10-Digit Local Phone Number
3 Call Forwarding
4 Automated Appointment Reminder Text Messages
5 Print Text Message Conversations
6 Catalogue Patient Information

Manage Patient Conversations From One App on Any Device

example slot

Having oversight on patient conversations keeps everyone on the same page. SnapDesk turns your mobile phone, tablet and desktop computer into a scalable text messaging solution.

All conversations with individual patients are private. Send a group message out and each patient's response creates a private text messaging channel. Respond in real-time to patient inquiries or schedule and automate text messages with the mobile app on a phone, a tablet, or even a desktop.

  • Schedule daily appointment reminders
  • Keep all text conversations private
  • Maintain a record of all text message correspondence

Group Texting Made For Medical Teams

business text messaging for field service

Save time with group texting without reply all. With SnapDesk you'll have access to unlimited groups allowing you to sort your patients based on address, prior care, or appointment time.

Use SnapDesk to quickly text groups of contacts without lumping them all into a traditional group text message thread. Instead, SnapDesk sends each text individually and makes it easy to transition from group texting to individual conversations.

  • Unlimited Groups
  • Unlimited Patients per Group
  • Schedule Messages to Groups
  • Automate Group Membership based on a Patients Profile

Print Patient Profiles and Download Entire Conversations

business text messaging for field service

Record Correspondence

Your medical office keeps a record of correspondence, but how do you track text messages? If you're texting patients from your personal phone there's no efficient way to save and print an entire text message conversation.

SnapDesk makes correspondence tracking easy. Select a date range and save all text message correspondence with any patient as a PDF and print text messages for paper records.

Manage Patient Profiles

SnapDesk makes it easy for medical teams to update the profiles of patients on the fly. As a conversation progresses quickly update the profile of a patient to include updated appoinment times, prior medical conditions and more. SnapDesk gives your team complete customization over what fields can be changed, edited or created.

Text Messaging Basics

Learn how organizations get the most out of text messaging with SnapDesk.

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Guide to Scheduling Text Messages

Can you schedule a text message? Read our guide to learn what you can use to schedule your text messages.